There are more than 550 miles of sidewalk in the City of Lansing. Although, by City Ordinance, property owners are responsible for maintaining their sidewalks, including snow removal and repair of the sidewalk, the City has historically taken the lead in repairing sidewalks. The City of Lansing is looking for ways to make sure sidewalks are properly maintained in the most cost effective manner and that residents are engaged in the process.

To report a sidewalk issue, please contact the Public Service Department at 517-483-4455.

Approaches to Addressing Sidewalk Issues

There are several approaches to addressing sidewalk issues in the City:

Gap Closure

The City developed a prioritization list (based on presence, or absence, of sidewalk or other pedestrian facilities on the roadway, the projected number of pedestrians the sidewalk will serve and the cost of construction), for closing gaps in the major street sidewalk network. Current funding allows the City to construct approximately 4,000 feet (3/4 of a mile) of new sidewalk each year.

Trip Hazard Repairs

Residents can call the Public Service Department at 517-483-4455 to report an issue with a sidewalk. An inspector will visit the site and, if appropriate, the City will install an asphalt wedge or overlay to address the issue until a permanent fix can be put in place. The cost for this temporary fix is not charged to the property owner.

Cutting or Grinding

This process is used to create a smooth transition at the joint and eliminate the trip hazard. This technique is only appropriate for addressing tripping hazards where the sidewalk section is otherwise intact (not cracked or broken).


To address entire areas, the City manages one or more sidewalk repair projects each year, in which a very poor quality sidewalk in an area, including intersection ramps, are repaired. Sidewalk repair costs are generally split between the City and the property owner (50/50). Intersection ramp installation and upgrades/repairs as well as sidewalk damaged by City trees (those in the public right of way) are not assessed to the property owner. The City currently has funding to replace approximately one mile of sidewalk a year.

Owner-Initiated Repair

A new approach the City is investigating is the owner-initiated sidewalk repair. With this approach, property owners wishing to repair their sidewalk, either individually or as a group can approach the City with this request. The benefit of this approach is that property owners can address sidewalk issues in front of their property without having to wait for the City to come into the area with a repair project.

Order of Events of Sidewalk Repair

The broadly followed order of events is as follows:
  • Step 1: Homeowner contacts City for a condition assessment of his/her sidewalk.
  • Step 2: City develops scope of work and determines homeowner’s share of the work.
  • Step 3: Homeowner solicits a minimum of two bids for the work from qualified contractors (must be licensed, bonded and insured).
  • Step 4: City reviews bids and authorizes homeowner to proceed with construction. The relative cost shares are also established.
  • Step 5: City inspects form-work prior to placing concrete and follows up to document work and confirm proper restoration.
  • Step 6: Costs are allocated based on City/Property Owner share of the work determined in Step 4.
For questions and comments, or to report a sidewalk, please contact the Public Service Department at 517-483-4455.