My neighbors haven't shoveled their sidewalk yet. Is there anything the City can do about that?

Citizens have 24 hours after snow stops falling to clear their sidewalks. If it has stopped snowing and you have a complaint, please submit a request using the Lansing Connect app or by calling the Public Service Department at (517) 483-4455 with the following information:

  • The address where the snow covered sidewalk is located
  • The business name (if applicable)
  • Any other useful information

Your neighbor will be given notice to clear the sidewalk within 24 hours. If the sidewalk has not been cleared within this time, a violation may be issued. Disabled or low-income residents may qualify for snow removal assistance. Contact Cristo Rey with the Community Center at (517) 372-4700 for additional  information.

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1. The sidewalk in front of my house is uneven. Will the City come fix it?
2. How do I know if the sidewalk in front of my house is scheduled for eventual replacement by the City?
3. I would like to repair my sidewalk. Do I need a permit?
4. My neighbors haven't shoveled their sidewalk yet. Is there anything the City can do about that?
5. The snow hasn't been removed from the downtown sidewalks. Who do I contact?
6. There is a fallen tree on the sidewalk. Who do I call?
7. How do I know when a sidewalk repair is my responsibility?
8. I would like to repair my sidewalk, but I cannot afford to pay for all of the charges. Would the City assist me in some of the fees?